3 Replies Latest reply on Sep 23, 2008 2:56 AM by tonyb99

    Task Manager has stopped working

      I have VirusScan Enterprise 8.5.0i with Vista Home. The 'Task Manager has stopped working' window keeps popping up and the window says:

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: vstskmgr.exe
      Application Version: 8.5.0.909
      Application Timestamp: 478cff1c
      Fault Module Name: mytilus2.dll
      Fault Module Version: 13.3.2.125
      Fault Module Timestamp: 477c22fc
      Exception Code: c0000005
      Exception Offset: 0001408e
      OS Version: 6.0.6001.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: f633
      Additional Information 2: b8e82392224cf10fa71ecc3e53cd86e7
      Additional Information 3: abe4
      Additional Information 4: 56338f35daae643fcc3e6f28a54cca29

      I close the window but it comes back after a while.
      How do I fix this problem on this particular machine?
      Should I reinstall?

      Thanks in advance for your help.