1 Reply Latest reply on Oct 25, 2011 7:49 AM by mcafee-com-user

    Increase sensitivity of inbound filter for a single user (or group)

      Hi everyone.

       

      I am new to MEG and I hope someone can help.

       

      We have a user who is complaining of having to deal with 2-3 spams hitting his inbox per day.  I notice the filter is catching 19-20 per day for this user.

       

      If I recall correctly from my previous life, there was a way in Postini to alter the agressiveness of the filter per user.  I think it was a scale of 1-5, where normal is 3 or something like that.

       

      We don't want to change our existing default inbound setup, as it is working very well for our other users.

       

      Is there any way on a per-user or per-group basis to add someone to a more agressive inbound policy? 

       

      We fully realize that moving a user to a more agressive filter will increase the likelyhood of the user having legitimate email becoming trapped in the filter.

       

      Thanks