1 Reply Latest reply on Oct 28, 2011 12:44 AM by nyeshoda

    Standard EUSB Standalone

      My EUSB is showing a permanent red led which according to the manual says its blocked. Its not managed by EPO at all. The partitions come up but show "Removable Disk" and nothing else. When I click on them they say to insert a disk. How do I get back access to the drive??

        • 1. Re: Standard EUSB Standalone

          Hi,

           

          I guess the device as got corrupted. Please contact the support team and recover the device. The support team can get this device in working condition but the data inside the USB will not be recoverable.

           

          This happens sometimes when the device is forcefully removed from the machine during the initialization process.

           

          Thanks,

          Naveen S Y