5 Replies Latest reply on Oct 28, 2011 9:28 AM by georgec

    print rule issue

      Hi

       

      Does anyone have any ideas on the following issue:

      mcafee epo 4.5

      dlp 9.1.007

       

      We have set up a rule with a text pattern, linked this text pattern to a category and then set a further rule to block printing based on the category.  The printing protetion rule is enabled, clients have had a wakeup call and been rebooted.

       

      The printing module is enabled in the agent config, and the unsupported printers query shows no unsupported printers.  I have tested the categorization is working by applying it to a removable storage rule also and it gets blocked - so I know that is working.  However regardless of what printer I print to ( we only have network pritners) it still prints.  Thats regardless of the file type - have tried excel,work and notepad.

       

      any ideas?