2 Replies Latest reply on Jan 18, 2012 2:32 AM by nyeshoda

    Anyone been able to Exempt a removable USB drive on EEFF 4.0 by Device ID?


      I am am using EEFF 4.0. I can exempt a device ID from being encrypted by the Vendor name such as Sandisk or Kingston. But I have tried following the advice in the article to try and exempt particular models by Device Id but I it doesnt recognise them



      Corporate KnowledgeBase ID:  KB71681
      Last Modified:  April 14, 2011


      Windows XP


      1. Insert the device on the system.
      2. Click Start, Settings, Control Panel, Administrative Tools, Computer Management.
      3. In the left pane, select Device Manager.
      4. In the right pane, expand the Universal Serial Bus controllers.
      5. Right-click on USB Mass Storage Device and select properties.
      6. In the properties window, click the Details tab.
      7. From the drop down list, select Device Instance Id. A VID and PID number displays in the format:
        USB\VID_<num>&PID_<num>\<Serial No. of the device>)


      I have tried all sorts of combinations of the above such as

      USB\VID_058F&PID_6387 and VID_058F&PID_6387


      But when I plug it in EEFF tries to encrypt it.


      I logged a call to McAfee support and after a few days they came back with this article



      Access Denied (Unable to write to USB floppy drives)

      Printer Friendly Version Printer Friendly Rate Content Rate this Page


      Corporate KnowledgeBase ID:  KB71266
      Last Modified:  October 03, 2011


      So i tried to exempt pn the Bus Relations ID of the USB key have. That didnt work either.


      Is there a simple answer out there on how to exempt a USB drive by Device Id.


      The info in the articles doesnt cite examples and when I log a call I get response like this that relates to floppy drives.



      I took some time to research and understand the issue. I checked that you must use the Bus Relations ID for proper interpretation of the removable media encryption policy.


      I request you to refer this article https://kc.mcafee.com/corporate/index?page=content&id=KB71266 to understand on exempting devices.



      Has anyone figured out how to do this and can let me in on the secret?