If I understand right, that s a file that is detected while you try to download the purchased programs ??? Please provide us with some more information regarding your PC
What operating system ? Windows XP/Vista/7
Did you previously have a McAfee subscription on this PC ?
Please run the MCPR tool from here http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and restart the PC
Run the McPreinstall tool from here: http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.e xe
Logon to http://us.mcafee.com/root/login.asp and reinstall the programs .
fixed from the first responder, thanks
Oh, good. If you click on the Correct Answer button this one won't show up in the Waiting-to-be-Answered list.