I have been trying to reimage computers using LANDesk 220.127.116.11, but have been unsuccessful. I've managed to get as far as booting up into WinPE 3 (put WIM on hard drive, manually edit the BCD with a ramdisk entry, set the system to one time boot to the ramdisk/WIM), but even after I use diskpart > select disk 0 > clean > create partition primary > format fs=ntfs quick > assign > active > exit, ImageX still cannot apply the WIM file to the drive. It crashes on the same folder every time: error 5 (Access is Denied; see the screenshot I've uploaded with this discussion). Even using format C: /FS:NTFS (without /Q), despite C: being blank I still get access denied as though the files still existed or the sectors themselves are locked. I've tried using unlocker, but that didn't help.
The WinPE 3 image has the same MfeEpePc.sys file that the client systems use; it can see the contents of the C: drive, and can delete the majority of the drive's contents.
Manually trying to erase the partition using del/rmdir or robocopy /MIR displays "Access is denied" for close to about 40-50 files in various directories.
I saw McAfee put out a RefreshTool early this month and I tried using that (stop the service, unlock the SafeBoot files, even tried making hardlinks, restoring the MBR, et al), but "Access is Denied" still pops up.
Even if I use a USB Flash Drive with WinPE3 booting from it I get "Access is Denied" the first time. I restart, boot to the USB Drive again, and ImageX deploys the image without complaint. Unfortunately that doesn't work when trying to reimage through LANDesk (getting WinPE to reboot itself didn't help).
I need to be able to image an encrypted computer remotely (with LANDesk because that's the tool we use). The process works smooth as silk with drives that are not encrypted; the "Access is Denied" errors only happen on encrypted drives.
Has anyone seen this before? The only thread I've found about "SafeBoot" and LANDesk is over a year old on a different version of LANDesk, unfortunately. If I knew why these files/sectors were being held locked maybe I could work out a way around the problem, but after two weeks I'm running out of ideas and would appreciate any suggestions.
PS: This has happened on two separate systems, a Latitude E6500 and E6420 are the two primary test units. Both had Windows 7 x64 on them before and I was testing reimaging them back to Windows 7 x64.
Message was edited by: pcktech on 10/18/11 1:59:45 PM CDT
Access is Denied.jpg 165.2 K