1 Reply Latest reply on Oct 17, 2011 10:45 AM by exbrit

    how can I mark an item as trusted

      I have some files in the quarentined folder I want to mark as trusted.  How do I do this?  When ever I hit restore it again quarentine/delete before I can exclude the file from future scans.

        • 1. Re: how can I mark an item as trusted

          Moved this to VirusScan as a more appropriate spot for it.


          You can only exclude items from the manual or scheduled scans but not the real-time scanner, yet.  That's a feature we have been asking to be reintroduced.  


          Only items labelled as 'Possibly Unwanted Programs' (PUP's) can be trusted at the moment..


          For now your only recourse is to submit a sample to the labs for analysis and hopeful exclusion from detection, read here:  https://community.mcafee.com/thread/2016