1 Reply Latest reply on Oct 17, 2011 12:12 PM by bwemailsupport1

    Hotfix 6 issues

    bwemailsupport1

      I applied Hotfix6 and the appliance was not functional afterward.   

       

      Presently working with McAfee support to identify a resolution.

       

       


        • 1. Re: Hotfix 6 issues
          bwemailsupport1

          Hotfix 6 is a major update!    It may take a long time to complete.

           

           

          Be sure to allow the appliance sufficient time to complete the update.    I think the issue we encountered is that the box did not come back after 10-15 minutes, and we contacted support, and support directed us to reboot the appliance.   Somehow the appliance lost its configuration and had to be reconfigured.