If your Windows 7 is SP1 and your IE9 is set to default even if you don't use it and you've done all the above then you should contact Technical Support either by online chat or by phone, it's free: http://service.mcafee.com/TechSupportHome.aspx?lc=2057&sg=TS
This is caused by something being set incorrectly, perhaps unintentionally or even unknown to yourself, done by some other software, and they have the tools to check it out.
yes it is windows 7 sp1, but as i said before, ive done a format and only installed mcafee after, and still the same problem, and obviously this is a common problem, from reading on the forum, cant believe this is still on going on.
I just find it strange all you admins/mods seem to blame IE, if thats the case, why cant it be sorted in updates to work with IE, even tho i dont use the browser, you all blame it for the problem.
It's only being reported by a few people lately. It was a major issue with people using beta version of browsers but those reasons don't apply any more. Let me ask one of my colleagues for any ideas he may have. I'll get back to you.
Thank you, i appreciate your help
Nothing magic that you haven't already tried other than did you restart after any major McAfee update? Plus did you try resetting IE under Tools/Internet Options/Advanced?
The interface relies on IE to function whether or not it's your default browser, so it is very likely something to do with that.
Meanwhile I have posted in our private area asking for the Tech Support people to take a look at this thread.
As Ex_Brit said McAfee security center relies upon Internet explorer for display features and its GUI. So any issues over it would impact the interface of Security center . As a last resort , Kindly uninstall IE 9 from security center and let us know the status.
To uninstall Internet Explorer
Click the Start button , type Programs and Features in the search box, and then click View installed updates in the left pane.
Under Uninstall an update, scroll down to the Microsoft Windows section.
Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.
Restart the PC and check the status
Also SPiRaCY I forgot to ask, when you did that .dll fix you did definitely run the command prompt as Administrator?
There is that and some other steps mentioned here: https://community.mcafee.com/docs/DOC-3000
Ok, sorry I haven’t replied in the past few days, ive been working away.
@Ex_Brit yep I did run as Administrator regarding the dll fix.
Then since I have been back there’s been 2 McAfee software updates, after the first update it required me to reboot which I did, then I tried opening the security centre and it opened, so I thought cool all is sorted.
Then later on there was another update, I rebooted tried opening security centre, back to square one again, blank white screen.
So then I tried @Dinz suggestion of uninstalling IE9, which I have done, rebooted, and now im not getting the blank white screen when opening anything to do with McAfee.
I’m back on IE8 it seems ok (fingers crossed)
So surely McAfee has a serious problem working with IE,Going by previous posts and Admins suggestions always pointing to IE.
Anyway I thank you all so much for the (Temporary Fix) because I’m pretty sure this is not going to be the last of this problem.
I will keep you guys informed.
Thanks and I appreciate all the work you do
Oh and i forgot to mention before, not sure if it makes a difference or not, my McAfee is in partnership with O2, in my security settings i get the McAfee logo and the O2 logo at the top (O2 my broadband provider and i get McAfee for free) But i presume its all the same. Just thought i'd mention that just incase.