You need to create a Update task. Login to ePO console---->systems tree---->click My organization under system tree & on the right panel click client tasks---->create new task---->one window will get appear---->select type as Product Update.
Please feel free to revert.
Sound good but i don't have any admin right to test it yet.
Based on your suggestion, i need to create product update every week (or whenever there is an update) as most pc are spared workstation right?
Can i do without creating product update? Eg: wake up the agent and etc?
Thanks for the update.
I will suggest to schedule the product update task daily because we are releasing DAT file daily.
Product update task should run with System account -so machine should be powered on to get the update task rather than user should be log in to the machine.
If the updates are working on the client machine then I will suggest you to look into client machine's Agent and Mcscript log to know the reason why it's failing.