0 Replies Latest reply on Oct 13, 2011 8:54 AM by dpbpc62

    v8 pack.lock file


      Very recently a customer did an upgrade from v8.1.0 to v8.1.1 which falied with the following error


      Error installing packages: TSWGenericError: Anotherinstall or uninstall is already occuring, wait until it has finished and tryagain"


      Very wierd we though, looked through the McAfee KB and nothing but after more research found that during an upgrade or patch application a pack.lock file is created to lock out any other patch from running.


      Usually this file is deleted after the patch is completed, but in this case no. So to fix this see below


      Login to the console

      cd to /var/packages

      ls to find pack.lock

      rm pack.lock

      then apply the next patch


      Hope this helps