5 Replies Latest reply on Oct 14, 2011 1:29 PM by spc3rd

    Error message during scan

      Every time I try to scan my PC, I recieve an error message that says:  An unexpected problem occurred during your scan. Click OK to go back to the homepage and try again.  It does this every time, and doesn't even start the scan before it comes up.  I have the latest version of everything (new computer).  I turned off windows defender so that nothing clashes and it still wont scan. Help!