2 Replies Latest reply on Oct 12, 2011 8:37 PM by stakada

    Unable to update DAT files on MWG 7.x

    stakada

      Hello all,

       

      The customer is facing an issue that DAT files are not updated on MWG.

       

      Their network diagram is as follows.

       

        Internet--FW---Proxy Sever---MWG

       

      They say that there is no  limitation for HTTP/HTTPS/FTP on their firewall and ePO can get DATs for EWS on the same network.

       

      -------------------------------------------------------------------------------- -----------------------------

      <update.log>

      The customer says that they can see the following log in "update.log".

       

        Node has no products, That want to make a direct download

      -------------------------------------------------------------------------------- -----------------------------

       

      Please let me know if you know anything about this issue from the above information.

       

      Best Regards,

      Shuhei