3 Replies Latest reply on Apr 9, 2012 4:04 PM by gpjandra

    Failed to find platform ID for deviceId

      is anyone else getting these errors??

       

      EMM.DataLayer.DeviceDao+DeviceDaoLog

      Failed to find platform ID for deviceId Appl**&^^%$%$%^

      coming from the EMMHub

       

      i got it originally for a device that had iOS of 3.x so got them to upgrade and then they were fine.

       

      but this apple ipad has 4.3.3 so it's very new...

       

      no idea what could be causing the issue.

       

       

      we're using EMM 9.6.