Hopefully someone can help me solve an installation problem. I am trying to install Internet Security Suite on a Win2K machine and am having no success. This program is provided by my ISP, AT&T. Every time I run McAfeeSetup-Serial.exe, after a few seconds I get a program error: "Install.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.". In true Windows fashion, the message does not specify the name of the "error log" file. I saw that McAfeeSetup-Serial000.log was created, contents are below.
10/08/2011 10:32:07 AM$ -- (Error)$ [McAfeeSetup-Ser]$ FindResource() failed. Error code: 1814
10/08/2011 10:32:07 AM$ -- (Error)$ [McAfeeSetup-Ser]$ The module C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McInstallTemp\SelfProtect\Win32\APNWL.cab is not digitally signed.
10/08/2011 10:32:08 AM$ -- (Error)$ [McAfeeSetup-Ser]$ FindResource() failed. Error code: 1814
10/08/2011 10:32:08 AM$ -- (Error)$ [McAfeeSetup-Ser]$ The module C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McInstallTemp\SelfProtect\Win64\AP64NWL.cab is not digitally signed.
Per the system requirements (per AT&T -- see attached screenshots) for ISS, my Win2K machine should be good to go. However, in screenshot2, not every requirement has a green check mark although the machine does meet the stated requirements. I installed ISS on a Windows 7 machine without any problems. All of the requirements had green check marks. No, the solution is not to dump Win2K and go with XP or 7. Win2K suits me just fine and runs circles around newer OS's given what I use the machine for.
I have been using Avast! 4.8 on this machine, and uninstalled it to no avail. There is no conflict with another antivirus program. I have a feeling that ISS only works with Win2K 64 bit, and am sure that I have 32 bit although I do not know how to determine this. I am not using a firewall. I have tried the installation with IE6 and Firefox. I have run MCPR.exe, McPreinstall.exe, MVTInstaller.exe to no avail. I am trying to install ISS as the admin user.
If anyone can shed some light on my situation, I would appreciate it. System specs are below. Thanks!!
OS: Windows 2000 Pro SP4 fully patched (an amazing 195 updates from Microsoft Update).
Computer: Gateway, 11 years old and still ticking like a Timex watch.
CPU: AMD K6 at 1Ghz.
Browser: IE6, default. Firefox 3.6.23 is also installed.
Network: 1GB, wired. Several XP/7 machines and a file server with Windows Home Server besides Win2K.
Internet: High speed AT&T U-verse, fiber optic connection.