This link may give you some assistance with your issue. https://community.mcafee.com/message/167399#167399
In the event you still cannot resolve your subscription information then a telephone call to Customer Service would be the next step. They should be able to sort it out for you.
As Tom suggests Customer service is the best go.
You should have moved the remaining subscription via the subscription repair tool but you would not have know that. ie
But too late now (at least I thought so). Is the old subscription showing up in your account as well still?
This sort of subscription issues could be easily rectified with the help of subscription repair tool. Please click on this link http://service.mcafee.com/faqdocument.aspx?id=TS100966 and follow the instructions that should take care of your issue permanently .
Message was edited by: Peacekeeper on 29/10/11 7:43:19 PM
I deleted all the attached computers from the inactive subscription and reinstall again and it was working completely fine.
Now three weeks later my computer tells me that my subscription expired a month ago and I need to buy and renew the subcription to fix the problem!!! It has once again attached itself to a completely inactive subscription... which had no computers attached to it anymore.
This is getting majorly annoying... I'm start to think its doing it deliberately to make me spend money!!
Your link above the subscription repair tool doesn't work.
Try using it to put the subscription on the correct account. You can contact Tech support and get them to do this. Maybe when you do ask for an escalation if original tech not sure.