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Well, the thing is, we found the manual uninstall instructions and went step by step until we got to the part where you delete the folders. At that point when we try to delete the folders we get the message that "access is denied...disk full..." It will not let us delete the folders. How can we delete the stinkin' folders?
Boot to Safe Mode and delete them. If no joy:
HOW TO: Take Ownership of a File or Folder in Windows XP (Pro/Home)
How to set, view, change, or remove special permissions for files and folders in
Windows XP -
Ok, thanks. I'll give that a go.