At McAfee labs we test our software to perform best with an end users available system resources , but at times there might be a conflict with certain applications that is triggered due to a third party device , which our support needs to troubleshoot and take it up higher if required. Could you please click on Useful links at the top of this page and click on Technical support so as our technicians can help you with this issue .
Thank you for the reply. I had already spoken with McAfee tech support via on-line chat. I was told there was no way to exclude individual programs, but I would be called back with the issue escalated to the next level of the tech team. (I've yet to receive a call back, but it hasn't been two full days yet.) But that's not the point: anti-virus software will probably always have problems with some combination of programs and drivers and hardware, especially with the frequency with which anti-virus companies update their software. What I want is to be able to have "Real-Time Scanning" ignore the execution of individual programs which I select. Yes, I suspect McAfee thinks that is too risky, but that's what this customer wants. Why? Because McAfee is behaving intrusively and sluggishly in this instance.
By the way, I have since taken the time to rewrite my own code and have my program read in all of the .ini file into an array on start up, and then have it read the data from that array instead of from the hard drive. And now there is no McAfee slowdown when I click on that particular button. The program worked fine as it was, though. (I have another computer with a free version of Norton on it, and Norton doesn't cause it to slow down at all. It's my laptop, and I never leave it running unattended long enough for Norton's pesky background scan software to start slamming my hard drive.) But the point is that I shouldn't have had to spend two hours rewriting code simply because my anti-virus software has a performance bug somewhere. I'm not asking that McAfee be perfect; I'm just asking that I be allowed to throttle it back on my own computer if I want to.