4 Replies Latest reply on Sep 16, 2011 10:52 AM by exbrit

    Wo werden "isolierte potentiell unerwünschte Programme" gespeichert?


      Ich benutze McAfee AntiVirusPlus auf einem Vista SP2 PC.


      Kann mit jemand bitte sagen, wo "isolierte potentiell unerwünschte Programme" gespeichert werden? Wenn ich unter Navigation in "Isolierte und vertrauenswürdige Elemente" "isolierte potentiell unerwünschte Programme" runterklappe, dauert es oft eineEwigkeit bis das Rad aufhört zu drehen und die Liste aufgestellt ist.


      Für Hinweise vielen Dank im Voraus.

        • 1. Re: Wo werden "isolierte potentiell unerwünschte Programme" gespeichert?

          Hallo Tomica,


          Wenn eine Datei in Quarantäne ist, ist der Inhalt der Datei neutralisiert, so dass es Ursachen nie schaden auf Ihren PC. Aber wenn Sie wollen immer noch haben sie gelöscht. Bitte gehen Sie auf C: \ Programme \ McAfee \ Virus Scan \ Quarantine und löschen Sie den Inhalt der von dort aus.




          1 of 1 people found this helpful
          • 2. Re: Wo werden "isolierte potentiell unerwünschte Programme" gespeichert?

            Sorry I speak no German but you can maybe use a translator.


            You can delete the contents of the Quarantine Folders in another way.  

            You have to enable viewing of hidden files and folders within Windows Explorer under Tools/Folder Options/View (Windows Explorer is any internal page such as Documents or Computer).

            First you have to turn off Access Protection in SecurityCenter.

            Double-click the taskbar icon to open SecurityCenter

            Click Navigation

            Click General Settings and Alerts

            Click Access Protection

            Uncheck it and click Apply and close SecurityCenter

            In XP the pathway to the Quarantined files within Windows itself is:C:Documents & Settings/AllUsers/ApplicationData/McAfee/Virusscan/Quarantine

            In Vista and Windows 7:C:\ProgramData\McAfee\VirusScan\Quarantine

            Only delete the contents of the folder and not the folder itself.

            To delete all at once simply go to Edit > Select All then simultaneously click Shift and Delete on your keyboard.

            By clicking Shift that not only deletes them but bypasses the Recycle Bin so saves a step.

            Don't forget to re-enable Access Protection.

            You can stop the Quarantine folder getting so large by turning off cookie detection in VirusScan's general settings if you wish.

            Click Virus and Spyware Protection

            Click Real-Time Scanning

            Click Settings

            Uncheck Tracking Cookies

            Click Apply.

            (Tracking cookies are how sites remember you so are usually totallyharmless).

            • 3. Re: Wo werden "isolierte potentiell unerwünschte Programme" gespeichert?

              Many thanks it was a great help. I could see that my quarantine folder had amassed 1536 items, no wonder it was taking so long!


              I thought Ihad posted on the German site?! I'm English, but live and work in Germany, so myPCs have the German versions of nearly all software. From 1982-1993 I workedfor CIBC and from 1996-1998 for Royal Bank of Canadain Germany, and was in Toronto quite a fewtimes. Both have long since closed their operations here.


              Best regards




              Best regards

              • 4. Re: Wo werden "isolierte potentiell unerwünschte Programme" gespeichert?

                LOL.   Support may be German speaking locally but here in N. America it's mainly English, although I was surprised to see the German post above from Jai.  (Unless of course he used a translator - apologies if you did not Jai ;-) 


                Anyway, glad you are OK now.    They are working on that problem of the user interface folder 'drawers' jamming up when there are a lot of entries.


                All the best.