Make sure that you are using latest agent package of MA 4.5 (patch3) and latest extension file( 18.104.22.168).
This looks like it belongs in the Business section, probably under ePO, so I've moved it out of Consumer Help. hem is already dealing with it.
Hi Hem, Thanks for your response .. one more thing please help me with the download link for the patch 3
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You will find it on the usual downloads page, access using your McAfee Grant ID.
Alternatively, if you are using ePO 4.6 you would be able to pull it though the ePO 4.6 software manager.