2 Replies Latest reply on Jul 10, 2008 4:25 AM by Jankan

      I upgraded a client's ePO 3.6.0 to 4.0 patch 2 and when i run a Query for viruses detected, the top one is [Blank]. The info in it says, Event Category -
      Malware, Threat Type - Virus, Actions Taken - None and Event Description - Scan Timed Out. Any idea why it is not detecting the threat and why it is not doing anything with it?
        • 1. RE:
          there is no virus (so no name)
          its reporting that the scan timed out

          switch of 1059 events reporting in the event filtering for the server to no longer have these reported, or switch off in your individual reports filters options if you still want to know about them (but you db will get bigger) but not have them in the reports
          • 2. RE:
            Ok, thanks