1 2 Previous Next 18 Replies Latest reply on Sep 19, 2011 7:17 AM by ammar76x

    Hotfixes for VSE 8.7

      How can I deploy latest hotfixes for VSE 8.7?

      Some workstations got patch 4 others still on 1.

       

      I have created a task to update all VSE but nothing changed. 

      I need it to fix an error related to mfeann.exe and found that I have to update VSE to the latest hotfix.

       

      I'm still a noob, so your quick help is valued.

       

      Regards,

       

      ePO 4.0

      Agent 4

      VSE 8.7

        • 1. Re: Hotfixes for VSE 8.7
          Hemant Koli

          Hello....

           

          may i knwo what task you have created ?????.....

          • 2. Re: Hotfixes for VSE 8.7

            A task to: Update (McAfee Agent) and checked the following options:

             

            Signatures and engines:        

            Patches and service packs

            • 3. Re: Hotfixes for VSE 8.7
              Hemant Koli

              Hello

               

              Can you please upload Agent Logs...

              • 4. Re: Hotfixes for VSE 8.7
                hem

                In the post, you have mentioned error about mfeann. Which log has this error message? Please post the complete error message.

                 

                Message was edited by: hem on 14/9/11 6:11:21 PM IST
                • 5. Re: Hotfixes for VSE 8.7

                  Hello Hemant, Here is the log from one of the machine: _______________________________________ Wednesday, September 14, 2011 1:55:49 PM  Info  Updater  Checking update packages from repository ePO_BHHWAPEPS1. Wednesday, September 14, 2011 1:55:49 PM  Info  Updater  Initializing update... Wednesday, September 14, 2011 1:55:49 PM  Info  Updater  Verifying catalog.z. Wednesday, September 14, 2011 1:55:49 PM  Info  Updater  Extracting catalog.z. Wednesday, September 14, 2011 1:55:49 PM  Info  Updater  Loading update configuration from: catalog.xml Wednesday, September 14, 2011 1:55:50 PM  Info  Updater  Checking for software conflicts. Wednesday, September 14, 2011 1:55:50 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 1:55:51 PM  Info  Updater  Update Finished Wednesday, September 14, 2011 1:55:52 PM  Info  Scheduler  The task Products Installation is successful Wednesday, September 14, 2011 1:55:52 PM  Info  Scheduler  Scheduler: Task [Products Installation] is finished Wednesday, September 14, 2011 1:59:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:04:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:09:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:14:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:19:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:20:47 PM  Info  Agent  Agent Started Enforcing policies Wednesday, September 14, 2011 2:20:47 PM  Info  Management  Enforcing Policies for VIRUSCAN8700 Wednesday, September 14, 2011 2:20:48 PM  Info  Management  Enforcing Policies for PATCH___1100 Wednesday, September 14, 2011 2:20:48 PM  Info  Management  Enforcing Policies for EPOAGENT3000META Wednesday, September 14, 2011 2:20:48 PM  Info  Management  Enforcing Policies for EPOAGENT3000 Wednesday, September 14, 2011 2:20:48 PM  Info  Management  Enforcing Policies for DATALOSS2000 Wednesday, September 14, 2011 2:20:48 PM  Info  Management  Enforcing Policies for McAfee Agent Wednesday, September 14, 2011 2:20:49 PM  Info  Scheduler  Added a new task Products Installation to Scheduler's task list Wednesday, September 14, 2011 2:20:49 PM  Info  Agent  Agent finished Enforcing policies Wednesday, September 14, 2011 2:20:49 PM  Info  Agent  Next policy enforcement in 25 minutes Wednesday, September 14, 2011 2:20:50 PM  Info  Scheduler  Scheduler: Invoking task [Products Installation]... Wednesday, September 14, 2011 2:20:51 PM  Info  Updater  Checking update packages from repository ePO_BHHWAPEPS1. Wednesday, September 14, 2011 2:20:52 PM  Info  Updater  Initializing update... Wednesday, September 14, 2011 2:20:52 PM  Info  Updater  Verifying catalog.z. Wednesday, September 14, 2011 2:20:52 PM  Info  Updater  Extracting catalog.z. Wednesday, September 14, 2011 2:20:52 PM  Info  Updater  Loading update configuration from: catalog.xml Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Checking for software conflicts. Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 2:20:53 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 2:20:54 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 2:20:54 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 2:20:54 PM  Info  Updater  Update Finished Wednesday, September 14, 2011 2:20:54 PM  Info  Scheduler  The task Products Installation is successful Wednesday, September 14, 2011 2:20:54 PM  Info  Scheduler  Scheduler: Task [Products Installation] is finished Wednesday, September 14, 2011 2:24:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:29:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:34:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:39:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:44:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:45:49 PM  Info  Agent  Agent Started Enforcing policies Wednesday, September 14, 2011 2:45:49 PM  Info  Management  Enforcing Policies for VIRUSCAN8700 Wednesday, September 14, 2011 2:45:49 PM  Info  Management  Enforcing Policies for PATCH___1100 Wednesday, September 14, 2011 2:45:49 PM  Info  Management  Enforcing Policies for EPOAGENT3000META Wednesday, September 14, 2011 2:45:50 PM  Info  Management  Enforcing Policies for EPOAGENT3000 Wednesday, September 14, 2011 2:45:50 PM  Info  Management  Enforcing Policies for DATALOSS2000 Wednesday, September 14, 2011 2:45:50 PM  Info  Management  Enforcing Policies for McAfee Agent Wednesday, September 14, 2011 2:45:51 PM  Info  Scheduler  Added a new task Products Installation to Scheduler's task list Wednesday, September 14, 2011 2:45:51 PM  Info  Agent  Agent finished Enforcing policies Wednesday, September 14, 2011 2:45:51 PM  Info  Agent  Next policy enforcement in 25 minutes Wednesday, September 14, 2011 2:45:52 PM  Info  Scheduler  Scheduler: Invoking task [Products Installation]... Wednesday, September 14, 2011 2:45:53 PM  Info  Updater  Checking update packages from repository ePO_BHHWAPEPS1. Wednesday, September 14, 2011 2:45:53 PM  Info  Updater  Initializing update... Wednesday, September 14, 2011 2:45:53 PM  Info  Updater  Verifying catalog.z. Wednesday, September 14, 2011 2:45:53 PM  Info  Updater  Extracting catalog.z. Wednesday, September 14, 2011 2:45:53 PM  Info  Updater  Loading update configuration from: catalog.xml Wednesday, September 14, 2011 2:45:54 PM  Info  Updater  Checking for software conflicts. Wednesday, September 14, 2011 2:45:54 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 2:45:54 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 2:45:54 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 2:45:55 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 2:45:55 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 2:45:55 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 2:45:55 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 2:45:55 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 2:45:55 PM  Info  Updater  Update Finished Wednesday, September 14, 2011 2:45:55 PM  Info  Scheduler  The task Products Installation is successful Wednesday, September 14, 2011 2:45:55 PM  Info  Scheduler  Scheduler: Task [Products Installation] is finished Wednesday, September 14, 2011 2:49:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:54:44 PM  Info  Agent  Agent started performing ASCI Wednesday, September 14, 2011 2:54:44 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:54:44 PM  Info  Management  Collecting Properties Wednesday, September 14, 2011 2:54:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 2:54:46 PM  Info  Agent  Agent communication session started Wednesday, September 14, 2011 2:54:46 PM  Info  Agent  Agent is sending PROPS VERSION package to ePO server Wednesday, September 14, 2011 2:54:46 PM  Info  Agent  Agent is connecting to ePO server Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Package uploaded to ePO Server successfully Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Agent communication session closed Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Agent received REQUEST PROPS package from ePO server Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Agent communication session started Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Agent is sending INC PROPS package to ePO server Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Agent is connecting to ePO server Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  No package received from ePO Server Wednesday, September 14, 2011 2:54:47 PM  Info  Agent  Agent communication session closed Wednesday, September 14, 2011 2:59:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:04:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:09:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:10:51 PM  Info  Agent  Agent Started Enforcing policies Wednesday, September 14, 2011 3:10:51 PM  Info  Management  Enforcing Policies for VIRUSCAN8700 Wednesday, September 14, 2011 3:10:51 PM  Info  Management  Enforcing Policies for PATCH___1100 Wednesday, September 14, 2011 3:10:51 PM  Info  Management  Enforcing Policies for EPOAGENT3000META Wednesday, September 14, 2011 3:10:51 PM  Info  Management  Enforcing Policies for EPOAGENT3000 Wednesday, September 14, 2011 3:10:52 PM  Info  Management  Enforcing Policies for DATALOSS2000 Wednesday, September 14, 2011 3:10:52 PM  Info  Management  Enforcing Policies for McAfee Agent Wednesday, September 14, 2011 3:10:52 PM  Info  Scheduler  Added a new task Products Installation to Scheduler's task list Wednesday, September 14, 2011 3:10:53 PM  Info  Agent  Agent finished Enforcing policies Wednesday, September 14, 2011 3:10:53 PM  Info  Agent  Next policy enforcement in 25 minutes Wednesday, September 14, 2011 3:10:53 PM  Info  Scheduler  Scheduler: Invoking task [Products Installation]... Wednesday, September 14, 2011 3:10:54 PM  Info  Updater  Checking update packages from repository ePO_BHHWAPEPS1. Wednesday, September 14, 2011 3:10:54 PM  Info  Updater  Initializing update... Wednesday, September 14, 2011 3:10:54 PM  Info  Updater  Verifying catalog.z. Wednesday, September 14, 2011 3:10:54 PM  Info  Updater  Extracting catalog.z. Wednesday, September 14, 2011 3:10:54 PM  Info  Updater  Loading update configuration from: catalog.xml Wednesday, September 14, 2011 3:10:55 PM  Info  Updater  Checking for software conflicts. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 3:10:56 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 3:10:57 PM  Info  Updater  Update Finished Wednesday, September 14, 2011 3:10:57 PM  Info  Scheduler  The task Products Installation is successful Wednesday, September 14, 2011 3:10:57 PM  Info  Scheduler  Scheduler: Task [Products Installation] is finished Wednesday, September 14, 2011 3:14:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:19:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:24:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:29:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:34:46 PM  Info  Agent  Agent is looking for events to upload Wednesday, September 14, 2011 3:35:53 PM  Info  Agent  Agent Started Enforcing policies Wednesday, September 14, 2011 3:35:53 PM  Info  Management  Enforcing Policies for VIRUSCAN8700 Wednesday, September 14, 2011 3:35:53 PM  Info  Management  Enforcing Policies for PATCH___1100 Wednesday, September 14, 2011 3:35:53 PM  Info  Management  Enforcing Policies for EPOAGENT3000META Wednesday, September 14, 2011 3:35:53 PM  Info  Management  Enforcing Policies for EPOAGENT3000 Wednesday, September 14, 2011 3:35:53 PM  Info  Management  Enforcing Policies for DATALOSS2000 Wednesday, September 14, 2011 3:35:53 PM  Info  Management  Enforcing Policies for McAfee Agent Wednesday, September 14, 2011 3:35:54 PM  Info  Scheduler  Added a new task Products Installation to Scheduler's task list Wednesday, September 14, 2011 3:35:54 PM  Info  Agent  Agent finished Enforcing policies Wednesday, September 14, 2011 3:35:54 PM  Info  Agent  Next policy enforcement in 25 minutes Wednesday, September 14, 2011 3:35:55 PM  Info  Scheduler  Scheduler: Invoking task [Products Installation]... Wednesday, September 14, 2011 3:35:56 PM  Info  Updater  Checking update packages from repository ePO_BHHWAPEPS1. Wednesday, September 14, 2011 3:35:56 PM  Info  Updater  Initializing update... Wednesday, September 14, 2011 3:35:56 PM  Info  Updater  Verifying catalog.z. Wednesday, September 14, 2011 3:35:56 PM  Info  Updater  Extracting catalog.z. Wednesday, September 14, 2011 3:35:56 PM  Info  Updater  Loading update configuration from: catalog.xml Wednesday, September 14, 2011 3:35:57 PM  Info  Updater  Checking for software conflicts. Wednesday, September 14, 2011 3:35:57 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 3:35:57 PM  Info  Updater  Verifying VSE870Det.McS. Wednesday, September 14, 2011 3:35:57 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 3:35:58 PM  Info  Updater  Verifying MAS870det.mcs. Wednesday, September 14, 2011 3:35:58 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 3:35:58 PM  Info  Updater  Verifying PatchDet.McS. Wednesday, September 14, 2011 3:35:58 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 3:35:58 PM  Info  Updater  Verifying DLPDet.McS. Wednesday, September 14, 2011 3:35:58 PM  Info  Updater  Update Finished Wednesday, September 14, 2011 3:35:58 PM  Info  Scheduler  The task Products Installation is successful Wednesday, September 14, 2011 3:35:58 PM  Info  Scheduler  Scheduler: Task [Products Installation] is finished Wednesday, September 14, 2011 3:39:46 PM  Info  Agent  Agent is looking for events to upload _____________________________________________________________

                  • 6. Re: Hotfixes for VSE 8.7

                    Hem, this screenshot from the event viewer.

                    Thanks all for the help.

                     

                     

                    mfeann2.JPG

                    • 7. Re: Hotfixes for VSE 8.7

                      The Agent policy for a system will determine which branch of the repository (previous, current, or evaluation) the system will check to determine if it has the latest patch.  Check the agent policy to see which branch is being used, then check your repository and make sure the latest patch is in that branch.

                      • 8. Re: Hotfixes for VSE 8.7

                        Hello Jguenrdc,

                        Only one repo is available and there is no sign of a Patch or HotFix words in it.

                        we have already a schedule that runs everyday to pull all the packages from McAfee.

                         

                        The task to update the agents is set to "Current",  What els to look for?

                         

                        Check out the following screenshots and tell me what to do you think please:

                         

                        epo1.jpg

                         

                        epo2.jpg

                        epo3.jpg

                        • 9. Re: Hotfixes for VSE 8.7

                          I'm using ePO 4.6 and agent 4.6, but I think the following information is correct for version 4 also.

                           

                          If your pull task has Package Types set to All packages, I'm not sure why the patches wouldn't show up in the repository.  Patch 4, for example, should show up as type Hot Fix, Version 8.7.0, Minor Version 4.  You could also go to the downloads area of McAfee's website (http://www.mcafee.com/us/downloads/downloads.aspx), enter your grant number, and download the patch manually from the "Patches" tab for VSE 8.7.  Make sure to extract the Patch4.htm file and follow the installation instructions, there are several extensions that have to be checked in to ePO in addition to the package itself.

                           

                          To deploy it, use a Product Update task and choose either All packages, or choose Selected packages and make sure VSE is checked.  You can either use the same task as your DAT updates, or, for more precise control over when it happens, create a separate task for specific groups or systems.

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