2 Replies Latest reply on Sep 13, 2011 7:30 PM by SafeBoot

    Safeboot issue

      I have a hard drive encrypted with Safeboot. I have the associated SDB file to decrypt. The process did not decrypt. I checked the contents of the SDB file and found the following, which I believe is an error message of some kind:

      AutoDomain script using existing template because a new machine was trying to use its name. This happened on "such and such a date". Would this have changed the sdb file and make it unusable for the original drive?

        • 1. Re: Safeboot issue
          Hayton

          As this is about SafeBoot it probably belongs in the Business section under Data Protection / Encrtyption : EEM Managed.

           

          Moving this question to that area for attention.

          • 2. Re: Safeboot issue

            did you check the key was correct before you used the file?

             

            You really need to start at the beginning though - why were you trying to remove using the SDB, what did your helpdesk say/do?  What version of EEPC are you using?

             

            Oh, and the message is just the description field of the machine in EEM - it does not mean anything re recovery as long as the key is correct.

             

            Message was edited by: SafeBoot on 9/13/11 8:30:39 PM EDT