We are able to view the records of your McAfee subscriptions (3 -User McAfee Internet Security ) good until 2012 . So, please try to clear the cookies from your browser and login to http://us.mcafee.com/root/login.asp with your @hotmail.com email address and you should be able to see your subscriptions .
Note : I have moved your thread as a separate one , so you can continue herewith
Please login to your mcafee account online it should show your new subscription if it shows and still program says Renew "Right click on mcafee icon and click on verify subscription" if that does not help please run the subscription repair tool from this link below
Subscription repair tool-http://mcaf.ee/deac9