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2444 Views 2 Replies Latest reply: Sep 12, 2011 9:56 AM by Dinz RSS
tyhlodc Newcomer 1 posts since
Sep 11, 2011
Currently Being Moderated

Sep 11, 2011 1:54 AM

ACTIVATION OF MCAFEE

Hi,

 

I bought Mc Afee and not able to activate it. A message says the product key you entered is already registered to an existing account. Log in using the same account information. i dont remember the username and password used to activate it. is there any way to retireve it?

 

thanks.

  • April Jacobs McAfee Employee 1,516 posts since
    Nov 1, 2009
    Currently Being Moderated
    1. Sep 12, 2011 9:42 AM (in response to tyhlodc)
    Re: ACTIVATION OF MCAFEE

    Moved to the My Account area for better attention.

  • Dinz Master 3,223 posts since
    Oct 13, 2009
    Currently Being Moderated
    2. Sep 12, 2011 9:56 AM (in response to tyhlodc)
    Re: ACTIVATION OF MCAFEE

    Hi there,

    Please follow these below information so as to get you programs activated ;

     

    First we need to find out the email address to which this software is associated ;

    Step 1:

    Open security center
    Click on Navigation > then click on Subscription  -- Now you have got the email address

     

    Step 2 :

    Login to http://us.mcafee.com/root/login.asp

    Since you do not have the password – use the forgot my password option and get your password obtained .

     

    Step 3:

    Right click on the M icon on the system tray

    Click on Activate/Register and follow the steps

    Use the obtained credentials for registration .

     

    That should take care of it, else get back to us and we are here for more help

     

    Regards,

     


    Dinesh
    Ex Community Admin

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