Moved to the My Account area for better attention.
Please follow these below information so as to get you programs activated ;
First we need to find out the email address to which this software is associated ;
Open security center
Click on Navigation > then click on Subscription -- Now you have got the email address
Step 2 :
Login to http://us.mcafee.com/root/login.asp
Since you do not have the password – use the forgot my password option and get your password obtained .
Right click on the M icon on the system tray
Click on Activate/Register and follow the steps
Use the obtained credentials for registration .
That should take care of it, else get back to us and we are here for more help