1 2 3 Previous Next 20 Replies Latest reply: Feb 2, 2012 7:46 PM by nomad16421 RSS

    firewall is not turning on.

    dsr

      I have been using mcafee security center for eight months with my dell laptop. For the past one week firewall is not turning on. If I turn on manually then it automatically turned off within a few seconds.

      I downloaded malwarebytes' anti malware and mcafee stinger and scanned my computer. malwarebytes' removed a Trojan and I attached the log file of it.Then after mcafee shows that the "firewall is on" on the home tab. But it is not turned on and Iattached screen shot. I also used mcafee virtul support and shows an error 1608.

      So kindly give a solution for this.

        • 1. Re: firewall is not turning on.
          JaiPrakash

          Hi dsr,

           

          Sorry for the delayed response , could you please try the following steps and let us know the status.

           

          Please click on start and click start search

          Type : services.msc and press enter

          Right click on the service Windows firewall service  and click on properties

          Select the start up to be Automatic

          Select the tab – Recovery and select all three failures to be Restart the service

          Click Apply and hit OK

           

          Restart the PC and check the status of McAfee firewall

          • 2. Re: firewall is not turning on.
            dsr

            I have tried that but firewall did not turned on. I scanned my computer with windows security essentials. It found a trojan 'consrv.dll' in system 32 folder of windows. If it removes the trojan windows is unable to start. trojan name has 'sirefef:b'. So, how can I remove that?

            • 3. Re: firewall is not turning on.
              Dinz

              Hi,

               

              Have you tried running our fake alert stinger program?

               

               

              Regards,

               

              • 4. Re: firewall is not turning on.
                lomibao

                Hi,

                 

                I just got this problem as well. Did you ever get this fixed? I downloaded the stinger program and it is not finding any problems. I have AT&T Internet Security Suite Powered by McAfee. McAfee Firewall turns off right away after attempting to turn it on.

                 

                Thanks.

                • 5. Re: firewall is not turning on.
                  verncoc

                  Same problem with Windows 7 and Mcafee antivirus plus 2012.

                   

                  Going back to Mcaffe total protection 2011 or something else..

                  • 6. Re: firewall is not turning on.
                    dsr

                    Stinger did not work. The trojan "sirefef:b" directly attacked the "consrv.dll" in the system 32 folder. The trojan also affected the firewall of mcafee.

                     

                    But how can a trojan enter my computer when I am using up to date licensed mcafee security center?

                     

                    Due to that  trojan I had to formatted the disk and re-installed the OS.

                    • 7. Re: firewall is not turning on.
                      ajieto

                      You can try uninstalling and reinstalling the Mcafee, If the firewall still won't turn on contact technical support.

                      • 8. Re: firewall is not turning on.
                        keiooz

                        I also have the same problem and I don't want to download any third party software just for the sake of fixing it. There should be a way do work it out.

                        • 9. Re: firewall is not turning on.
                          Ex_Brit

                          dsr wrote:

                           

                          Stinger did not work. The trojan "sirefef:b" directly attacked the "consrv.dll" in the system 32 folder. The trojan also affected the firewall of mcafee.

                           

                          But how can a trojan enter my computer when I am using up to date licensed mcafee security center?

                           

                          Due to that  trojan I had to formatted the disk and re-installed the OS.

                          No antivirus, no matter what brand, is 100% guaranteed to stop everything bad that is out there on the web.  That's why there are special tools available and specialist forums dealing solely with the fight against malware.

                           

                          See this document:  https://community.mcafee.com/docs/DOC-2168

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