Hello McAfee Community!
I was wondering if i could have some help with what seems to be a frequent issue with McAfee users. I've recently bought a new laptop running Windows 7 Home Premium and one of the first things I did was install McAfee Total Protection which seemed to work fine for the first couple of days. However I first realised something was wrong when I started recieving the standard pop-up messages asking whether or not I wanted McAfee to scan an external media drive but the odd thing was nothing was plugged into my laptop. So to rectify this I tried to open McAfee to see if there were any obviously stupid settings causing this only to find a blank white window with no way to interact with it and it's been the same ever since.
I've already googled "McAfee Total Protection" and been directed to this site where I've seen many people pointing the finger squarely at Internet Explorer.Unfortunately every time I try to follow the instructions on the microsoft website on how to uninstall IE (http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-intern et-explorer-9) I can never complete step 3 because there is no "Windows Internet Explorer 9" to right-click and unistall. I've never actually knowingly installed any version of IE onto my laptop but it seems to have been already installed as standard on my laptop as I can search for it in the start menu an open it and browse the web easy peasy with it. I've tried instead of going to Uninstall an Update but using Unistall a Program to rid myself of IE but again it could not be found. So I'm beginning to suspect IE isn't responsible as it has always been present but nonetheless it does seem dodgy that I can't uninstall it the same way as the rest of the programs running on my pc, but that's not the issue at hand.
Things I've recently installed that could be to blame are Firefox, Google Chrome, GTA San Andreas, Steam, Sonic the Hedgehog, Amnesia the Dark Descent Demo, Adobe Flash Player 10.3 and Adobe Shockwave Player 126.96.36.1999
Sorry that dragged on a bit. Also I know next to nothing about computers. I can do all the obvious stuff like go through control panel and do the user friendly things like most people but anything beyond that and I'd need an explanation as if I was five years old.
Any help and suggestions would be greatly appreciated!