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2 fileservers with exact the same patch - status and pretty good performance. VSE 8.5 Patch 5 installed.
Saving a little word (or excel or whatever..) file with 5 letters in it takes up to 20 seconds!!! without the virusscan enabled it takes 1 - 2 seconds..
I think this problem occured recently for the first time. ... To be honest.. i don't use word very often but now the first users getting loud...
No idea what it could be.. I did'nt do any changes on my ePO, VSE Configuration... the cpu and Ram load is very low... and it's summer.. nobody is working!.... expect me wink
Our site has been struggling with this for some time now. Yesterday, I saw an article that I hope provides the answer.
"Saving .DOC files to a network share takes longer when running VirusScan Enterprise 8.5i and Arcserve Backup Open File Agent"
There's either a hotfix from CA, or install Service Pack 4 for Arcserve r11.5.
I'm in the process of getting the patch from CA. I'll let you know if it helps.
ah... this definitley goes into the right direction.. stopping the arcserve services speeds up the doc-file saving process extremley..
saving a doc file now takes about 1 second.. what is really ok! I'll try to install this patch.