Hello everyone! So I want some help on an issue with uninstalling McAfee Family Protection(MFP). And heres the situation
I installed McAfee Family protection just fine. After some days have passed, I am not sure what happened. I cannot access the internet on that particular computer. When I try to, I am asked for the credentials to sign into MFP and the email address or password are not being accepted. I cannot uninstall it via the add or remove programs as a result. I attempted to run the McAfee Removal Tool(MCPR.exe) by using a flash drive to transfer the file from one working PC to the affected one and it does not remove it. I also called my cable company(where I downloaded the software from as it is complimentary to my services with them), who stated that they could look up my information using a database called "Partner Portal" but it MFP would not aceept the information they provided me either. So I am lost as to what to do here. I cannot uninstall MFP from my affected computer and I also cannot access the internet.
Are there any procedures I can go through to fix this? Any assistance would be greatly appreciated.
Thank you for your time.
Try the below steps,
Raja Gopalan S