0 Replies Latest reply on Sep 5, 2011 9:27 AM by erpede

    DLP USB Modem

    erpede

      We have a laptop with an usb modem stick installed. How do I get the DLP agent to recognize this device after it's been installed? I tried both replugging and reactivating. At least I reinstalled the agent. The agent still has no clue about whats going on.

       

      Other devices has been detected corrrectly. And the simple ruleset is: Get All Devices (of the manageable classes) and tell me...

       

      Is there a cheap trick to open up the agents eyes? To make it more like a watchdog than a sleepy puppy? A bit more sensitive?

       

      Do I miss a kind of a trick?

       

      So, if there any tipps out there, please let me know.

       

      Nachricht geändert durch erpede on 05.09.11 16:26:57 MESZ

       

      Nachricht geändert durch erpede on 05.09.11 16:27:27 MESZ