1 Reply Latest reply on Sep 16, 2011 11:31 AM by JaiPrakash

    Renewal Problem

      hi

       

      I have had Macaffee for a few years now. Recently my Macafee was about to expire so I bought a new one and renewed it with new code.

       

      After a few weeks my internet stopped working. To fix it, I had to stop the mcafee firewall to make it work again.

       

      After that McAfee said that it has expired and that I have been unprotected since the last time I renewed it.

       

      So I deleted it, restarted my computer, and when I went to download it from the website, it said that my code has already been used to redeem the item. So I tried installing it from the CD again, it accepted the code, but after a few hours said that it has expired again.

       

      So I am not sure how to make McAfee to work. It would be great if someone could help. My OS is Windows XP.

       

      Thanks.