Hi Mrs Linton,
Please post back with version numbers for Firefox and the Adobe Flash Player, ActiveX and Plug in version.
What is your operating system and version, plus 32-bit or 64-bit and Service Pack Level.
adobe flash: 10.3.183.7
OS: windows XP Professional
SP level: SP3
How do I find out about
Sorry the creator, looked on Adobe Flash again and found out the following:
ActiveX version: not installed
plug in version: 10.3.183.7
I think I disabled the plug in cos of advice on the web about my flash player problems, I've now enabled it
Hi Mrs. L,
You aren't using Internet Explorer, I take it.
I am using FireFox 3.6.21. I have not upgraded Firefox to the latest version.
The latest version of Firefox is 6.01 and the other programmers, may not have updated their programs for the latest version of FireFox.
Contact Firefox and see if they have any insight.
Have you upgraded the optional Software updates available for Windows 7?
Perhaps, programmers are trying to use programs / updates you haven't yet installed, causing you problems.