Hi Ronald Eastman,
Uninstall McAfee. Go to the home page for PC-cillin Internet Security and look for its Clean Tool. Download it and run it. Reboot and run the Clean Tool for McAfee. Reboot and use Disk Cleanup. Then reinstall McAfee again.
Thanks for your quick reply.
I went to Trend Micro site and all I found was the PC-cillin uninstaller for Dell, so i ran that, but it found nothing.
McAfee kept trying to complete the installation so I let it unintall itself and install itself.
I am not sure what you mean by Disk Cleanup.
So for the second attempt:
1) What is Disk Cleanup?
2) How should I uninstall McAfee?
3) Is there a special Trend Micro Clean Tool?
> 1) What is Disk Cleanup?
It is located in Accessories > System Tools > Disk Cleanup. I would right-click and click Pin to Start Menu to have handy.
> 2) How should I uninstall McAfee?
Use the McAfee Clean Tool. I run Beta so I know the Beta Version, and how to get to it.
I don't know the Retail Version Clean Tool.
> 3) Is there a special Trend Micro Clean Tool?