6 Replies Latest reply on Sep 6, 2011 9:17 AM by SafeBoot

    Error [db000005]: Authentication was not successful

    Gate_DLP

      Hello Friends,

       

      i am getting "Authentication was not Successful" error message in one of laptop while synchronize. User getting preboot screen and also able to login. second thing is machine entry is not shown into server console. i tried to find out machine entry in machines & deleted items but no luck. I search out community but not getting help. can someone help on this?

       

      Online installation set deployed into this machine.

       

      McAfee EEM version 5.2.2

       

      SbClientLog.txt

       

      8/29/2011 3:49:41 PM    Starting synchronization

      8/29/2011 3:49:41 PM    SbFs total space = 20879360 bytes (19.91 MB)

      8/29/2011 3:49:41 PM    SbFs free space = 20084736 bytes (19.15 MB)

      8/29/2011 3:49:41 PM    Connecting to database: "dbname"

      8/29/2011 3:49:41 PM    Address=IPADDRESS

      8/29/2011 3:49:41 PM    Port=5555

      8/29/2011 3:49:41 PM    Authenticate=Yes

      8/29/2011 3:49:41 PM    Error [db000005]: Authentication was not successful

      8/29/2011 3:49:41 PM    Checking for user updates

      8/29/2011 3:49:42 PM    Error [db000005]: Authentication was not successful

      8/29/2011 3:49:42 PM    Checking for hashes updates

      8/29/2011 3:49:42 PM    Transferring local audit information to database

      8/29/2011 3:49:42 PM    Checking for file updates

      8/29/2011 3:49:42 PM    Error [db000005]: Authentication was not successful

      8/29/2011 3:49:42 PM    Applying configuration

      8/29/2011 3:49:42 PM    Synchronization complete

      8/29/2011 3:49:42 PM    Automatically synchronizing again in 120 minute(s)

      8/29/2011 3:49:42 PM    Applying cryption changes

       

       

      Thanks