I get the following screen:
As I wrote above, the link http://myavert.avertlabs.com:8801/ was (and is) reachable from the EPO server IE.
But I just checked the advisory. And it's crazy that the "Last Available" information is visible now and the current status is "green":
Thanks for help and best regards
Weird One of those magic self-correcting problems
I'm having the same problem here, except mine hasn't magically self-corrected. When I click on the link above, I get a "could not connect" page.
This worked for me prior to my upgrade from 4.0 to 4.6, so not sure what's changed here.
we have the same problem again. After a broken internet connection line for some hours the “McAfee Labs Thread Advisory” shows “No Information Available”. The internet line is restored but the thread advisory shows no information available. I tested the connection to http://myavert.avertlabs.com:8801/reportservice.asmx?wsdl with IE on the EPO server without any problems. The proxy settings in IE and EPO are the same and unchanged. I also restarted the server without success regarding this problem. The update cycle of the “McAfee Labs Thread Advisory” is set to 15 minutes. The message line shows the following:
The latest McAfee Labs information was not successfully retrieved.
McAfee Labs Security Threats: 0 unread
Last check: 2/9/12 11:50:57 AM CET
The repository update works without problems.
The current EpoApSvr.log shows the following:
Any ideas what can I do next?
Best regards from Germany
the service is running now after 3 hours. I did nothing - crazy. So I rcommand regarding this problem to wait 24 hours. In most cases this problem will be solved "automatically".