0 Replies Latest reply on Aug 28, 2011 2:25 PM by user17

    MS Windows Desctop not shown after a Security Center update

      Dear Experts,

       

      I installed an update for my McAffee Total Protection product and after the restart my Windows XP seems to have problems starting the Windows Desktop. I can sit and wait in front of the black screen for ever and nothing happens.

      If I roll the Windows to a pre-mcaffe-update checkpoint, the system is loaded fine.

       

      I've also uninstalled the Mcaffee software completely and installed it from scratch from my account ont he web. After the reload I have the same problem.

       

      I run Windows XP SP3 with the full latest updates as of today.

       

      I have a 3-PC license, and the other 2 x PCs running Windows 7 didn't have such a problem after a similar McAffee update.

       

      Any help please?

       

      Thanks