7 Replies Latest reply on Mar 13, 2012 1:34 PM by SafeBoot

    EEPC 6.0.2 Failure 0xc000000f

      We have just started rolling out our new laptops with Windows 7 and Endpoint 6.0.2, however we have had 2 issues with them. Basically out of the blues EEPC logon does not accept their user or any other user. When doing a recovery which allows you to bypass the pre-boot authentication we get the following screen.

       

      Status: 0xc000000f

      Info: The boot selection failed because a required device is inaccessible

       

      Untitled.jpg

       

      We know that this error in Windows XP was resolved by running a check disk, however this needs to be done from within the Windows 7 setup which entails removing encryption.

       

      When attempting to boot from the EETech CD we get to the following screen which seems to be looking for an Endpoint driver of some sort. It is identical to the same error however makes reference to the following fileUntitled.jpg

       

       

      Any help would be grateful

       

      Message was edited by: garreth.fenech@mt.pwc.com on 27/08/11 13:45:28 CDT