i got some similar problems with firewall profiler.
Please take a look at the time and date settings of the profiler.
Thank you for your suggestion.
We tried synchronizing the firewall and the profiler and still no joy.
My colleagues and I think it has something to do with running the virtrual version of profiler.
I thank you for your efforts Seebvey.
i had no problems with the virtual version of profiler but i only did it in comination with sidewinder v8.
regards and good luck
I had exactly the same problem with cetificate authentication.
To fix the problem I had to add a new Certificate Authority and create a new authority.
First of all download the Firewall Profilers Certificate and save it as a file.
Log on to your Firewall using Admin Console.
In Admin Console, go to Maintenance / Certificate/key management
Click the tab "Certificate Authorities"
Click "NEW" to add a new authority (Single CA)
Give it a name (for example "Firewall Profiler" )
Browse to the certificate file that you saved from the Profiler and ADD it.
Save changes yoou have just made.
Now go to Maintenance / Profiler
Enter the profiler IP, SCP username & password etc.
Under Profiler CA certificate, you should be able to use the drop down button to select the named certificate created by following the above instructions
(in this case the CA certificate would be called "Firewall Profiler" )
Hit the "Resynchronize Policy to profiler" button and shortly the profiler should start processing information from the Firewall.
Hope this helps