I've moved this discussion from your private area to our home and home office area for better attention. Hopefully an expert can help you soon. Totally understand about being annoyed and I'm sure there is a way to get your emails back.
I moved this to Quickclean as your problem is with that utility. I don't use Outlook but my Windows Mail boxes are not checked by default so hopefully a Quickclean expert will spot this soon. I will flag it for attention.
April & Ex_Brit, Thank you for moving this to a more suitable location. Unfortunately it has been a long time and there has been no further response.
I plan to try to contact somebody for "Quick Clean" supprt, by telephone, however, would appreciate any furtehr assistance you could provide.
My goodness, this was never settled? I assumed you had contacted Technical Support regarding this issue.
That's what I think is your best option now: http://service.mcafee.com/TechSupportHome.aspx?lc=2057&sg=TS