6 Replies Latest reply on Aug 22, 2011 4:29 PM by thecreator

    Dell blames McAfee for:  Your systems firmware did not preserve the system memory map across hibernation

      Hello,

       

      My recently purchased Dell laptop keeps giving me that error message.  I contacted Dell and they are blaming McAfee for this issue.

       

      Anyone familiar with this problem? 

       

      Here is the answer from Dell:

       

      If you don't like the error don't use McAfee or get McAfee to fix th eproblem.

       

      This is the first and only time I have ever experienced this issue with any computer.  I have McAfee running on 4 computers and the only one that I get this error message on is the new laptop.

       

      Is Dell right?  Should I no longer use McAfee?

       

      Message was edited by: cjelephant on 8/14/11 9:58:11 AM CDT