4 Replies Latest reply on May 21, 2008 8:24 AM by tonyb99

    NetShield 4.60 on NetWare fails to update : Update failure: renameFileGroup() could n

      On our NW6SP3 Netsheild 4.60 does not update anymore. It receives the ZIP file with all the update files and places them at sys:\MCAFEE\Netshld\FTP and the the operation stops.

      The Activity Log file has entries like ;

      ************************
      Tuesday April 29, 2008 04:12 pm AutoUpgrade Existing DAT Version 4.0.5064
      Tuesday April 29, 2008 04:12 pm AutoUpgrade Downloaded DAT Version 4.0.5283
      Tuesday April 29, 2008 04:12 pm AutoUpdate Connecting to ftp.nai.com for update
      Tuesday April 29, 2008 04:28 pm AutoUpdate Successfuly retrieved dat-5283.zip
      Tuesday April 29, 2008 04:28 pm AutoUpdate Current DAT Version 4.0.5064
      Tuesday April 29, 2008 04:28 pm AutoUpdate Downloaded DAT Version 5.2.5283
      Tuesday April 29, 2008 04:28 pm AutoUpdate Newer DAT's retrieved, existing DAT's will be renamed to .PRV
      Tuesday April 29, 2008 04:28 pm AutoUpdate Received updated files. Automatically reloading update.
      Update failure: renameFileGroup() could not rename SYS:MCAFEE\NETSHLD\SCAN.DAT to SYS:MCAFEE\NETSHLD\SCAN.PRV
      Update failure: renameFileGroup() could not rename SYS:MCAFEE\NETSHLD\NAMES.DAT to SYS:MCAFEE\NETSHLD\NAMES.PRV
      Update failure: renameFileGroup() could not rename SYS:MCAFEE\NETSHLD\CLEAN.DAT to SYS:MCAFEE\NETSHLD\CLEAN.PRV
      Update failure: renameFileGroup() could not rename SYS:MCAFEE\NETSHLD\SCAN.PRV to SYS:MCAFEE\NETSHLD\SCAN.DAT
      Update failure: renameFileGroup() could not rename SYS:MCAFEE\NETSHLD\NAMES.PRV to SYS:MCAFEE\NETSHLD\NAMES.DAT
      Update failure: renameFileGroup() could not rename SYS:MCAFEE\NETSHLD\CLEAN.PRV to SYS:MCAFEE\NETSHLD\CLEAN.DAT
      Update failure: could not rename DAT to PRV
      ************************

      Any idea ?

      Regards.