4 Replies Latest reply on Aug 19, 2011 8:06 AM by djzook

    Automated e-mail messages from SupportPortal are not delivered

      Hi,

       

      Whenever a technician adds a note to a ticket I submitted on the McAfee SupportPortal site, no e-mail is sent to me.  I checked the logs on our mail server, and there is not even an attempt from any mcafee.com host to contact our server.

       

      Does anyone else have this issue?  How do I report this to McAfee?

       

      Thanks,

       

      djz