Can you pl. send me the products and their versions information. You can get this from 'About' of the suite.
Also go to
Navigate to Appdata\McAfee\Supportability\MVTlogs\Results\Result.xml
Please send me the result.xml
I will look into it and get back.
Details are as follows:
Chrome - 13.0.782.112 m
Opera - Version 11.10 Build 2092
IE9 - Version 9.0.8112.16421 Update version 9.0.1 (kb2530546)
I do not seem to be able to insert a file only an image.
Can you please assist?
I have a similar problem. My system is a Dell Dimension 3100 running XP SP3. McAfee Antivirus Plus was purchased seperately and did not come with the system. After the upgrade in late May / early June , whenever MVT is run , it only finds Site Advisor.
Browsers installed are IE7 and Firefox 5.
Can you or someone else provide further assistance please?
Sorry for the delay in responding. I am now on vacation but will try to help you out as best as I can.
Please send your product versions of Antivirus Plus installed. Also send me the file as an email attachment.
Chrome, IE9 & Opera are still not supported by MVT.
I will look at it and respond.
As I said previously , I am unable to send you the file as an attachment as I do not have the option. I can send an image or video but not a file.
What browser does MVT support then?
Security Center - Build 10.5.240
Virusscan - Build 14.5.130
Firewall - 11.5.141
Quick Clean and Shredder - 10.5.111
Hi John, Also pl. let me know the partner name of the build (affid).
Pl. attach the image & video.
What do you mean by partner name of the build? I am confused as to what you want.
I do not have a video or image to show you. You want me to send you a file but I cannot.
Are you able to se my email? If so, please email me and i will send you the file that way.
Under About Security Centre - Look for affid and note down the no. beside the affid and let me know.
Also i am able to see emails.