0 Replies Latest reply on Aug 8, 2011 9:33 AM by inflxxec

    Help with new installation?

    inflxxec

      I just recently installed Endpoint encryption and am having a few issues. Everything was installed properly and the user was asked to reboot the machine problem was I forgot to add the user to the Encryption users so they got an unknown user at the preboot prompt.

       

      I have added them in but it still says unkown user and when I try to logon with a group user i get an error ee0f0001 token authentication error.

       

      Does anyone know what i can do to be able to log into this machine? Or am I dead in the water?

       

      Thanks.