Known reasons for this error are covered by McAfee support article: KB60569
'FAILURE: In LaunchAppAndWait while trying to run the following program: C:\PROGRA~1\McAfee\EPOLIC~1\jre\bin\java.exe (Troubleshooting - Master Article)'.
if the issue still persist, could you copy here the exact error message of yours?
I really appriciated your response to my post and sorry for the late reply. BTW, here are the screenshots that i took upon installation/upgrade of ePO 4.7 patch 7 to ePO 4.5 patch 4. I run the install through a command line with an DEBUGOUTPUT=3
@rackroyd : I tried all of that but still same error occurs
Thanks to your help,
Also, i found this error on EPO450-Install-MSI.log
FAILURE: In XCopyFile to copy files with return code [-2147024894].
The system cannot find the file specified.
Source = [C:\Program Files\McAfee\Backup of ePolicy Orchestrator\DB\SiteMgr.Ini]
Target = [C:\Program Files\McAfee\ePolicy Orchestrator\DB]
1: 17:51:06 ePO450CALog: Setup detected Debug Level set to .
1: 17:51:08 ePO450CALog: End Prod_MigratePreviousProductFilesAfter
MSI (s) (24:68) [17:51:08:171]: Executing op: ActionStart(Name=InstallODBC,Description=Installing ODBC components,)