4 Replies Latest reply on Jul 30, 2011 7:11 PM by exbrit

    McAfee Causing BSOD when launching Acronis True Image Home 2009

      I first noticed this problem on 7/3/2011.  When I launch Acronis True Image Home 2009 I get a BSOD. Has anyone else seen this issue?

       

      I have looked at the minidumps in WinDbg, says the crashes are caused by mfehidk.sys

       

      This is the information provided by Windows 7 Action Center, Problem Details.

       

      Problem signature

      Problem Event Name:    BlueScreen

      OS Version:    6.1.7601.2.1.0.768.3

      Locale ID:    1033

       

      Extra information about the problem

      BCCode:    1000008e

      BCP1:    C0000005

      BCP2:    8CB92492

      BCP3:    A638137C

      BCP4:    00000000

      OS Version:    6_1_7601

      Service Pack:    1_0

      Product:    768_1

      Bucket ID:    0x8E_mfehidk+42d63

      Server information:    a357b6aa-0d08-4a68-81d0-c8843847543e