4 Replies Latest reply on Aug 1, 2011 4:17 AM by JoeBidgood

    epoEvents Table not populating

      Hi,

       

      I have epo 4.5 Patch 4 up and running and I have an agent installed on a windows xp machine.

       

      They are working fine, just that there is no data in the db.epoEvents table?

       

      I need to write a query to pull data out of this table.

       

      Can someone please advice?

       

      Thanks!

        • 1. Re: epoEvents Table not populating
          hem

          Are the events accumulated into \Events folders of the ePO server?

           

          If yes then I will suggest you to look at the events accumulated into Events folder and update the reporting extensions of the product they belong to.

          • 2. Re: epoEvents Table not populating

            Dude,

             

            On the client machine w/ the agent installed,  open the Agent Status Monitor and click Send Events

             

            then wait for at least 5-10 mins. if there 's still nothing then go to your ePO server

             

            Go to your ePO Menu > Configuration > Server Settings > then edit EVENT FILTERING

             

            In here, you'll see all available events and select only those that you wanted. Perhaps those events that you wanted to see are not selected.

             

            Hope this helps

            • 3. Re: epoEvents Table not populating

              There are no events in the Event Threat Log(GUI) / epoevents table (Database)

               

              I can see some events in the GUI :- Menu-> Reporting -> SolidCore -> Events.

               

              Can you tell me where I can find these events in the database ?

               

              The release notes says:-

              "Starting with the 5.1.1 release, Solidcore events are included in the ePO events table. All the features available for ePO events are now available for Solidcore events. You can now benefit from reporting and analysis features provided in ePO "

               

              Please Advice.

              • 4. Re: epoEvents Table not populating
                JoeBidgood

                Hi...

                 

                The first place to look in cases like this is the eventparser.log. Have a look in here and see if there are any errors reported. As Hem mentioned earlier, the majority of "events not being processed" errors are down to problems with the reporting extensions for the various point products.

                 

                Thanks -

                 

                Joe