- What are the specs of the XP machines?
- What applications are you running standard office suite, custom java applications, etc..?
- Where are the users access thier documents from local HD, network shares?
The machines are HP DC5700s - 3.00GHz Processor, 1GB of RAM with Windows XP SP3.
The images are fairly clean, Outlook 2003, OpenOffice 3.1, FIrefox 3.0.7, IE8 (no tabs), and Adobe Reader 9. The PCs are based in a call centre where they mainly used IE8 to access a CRM app provided to them via SAP.
The users desktops are controlled via a network share and so are their documents. They aren't allowed to save anything to the local HD.
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Do you have exclusions for the scanning of network files in your policies?
If the servers hosting the users profiles and files also have McAfee installed there's no point scannig the files twice. As as the files are probably scanned during the log in process excluding them might speed things up.
I agree with tristan.
configure exclusions for the network files and perhaps for your trusted applications. (commonly used apps)
I don't have exclusions set up at all. Is there any documentation/setup guides on how to go about this and what best practice is at all?